Resources – Business Benchmarking

Business Benchmarking can be functional to any business process or function and a variety of research techniques may be necessary to complete this process. Benchmarking research methods include informal conversations with customers, employees, or suppliers; research techniques such as focus groups; or in-depth marketing research, quantitative research, surveys, questionnaires, re-engineering analysis, process mapping, quality control variance reports, or financial ratio analysis. Before embarking this fact-finding between other organizations it is essential that you know your own organization's function and processes. The initiating firm focuses on its observation and examination of business processes with a goal of identifying and observing the best practices from one or more benchmark firms. Activity analysis will be necessary where the objective is to benchmark cost and efficiency; gradually more applied to back-office processes where outsourcing may be a consideration. You must first identify your organisation’s strengths and areas for improvement; this will help you determine which areas you would like to benchmark in. Once you have identified an area that you wish to focus on, the next stage is to gather information and data about how other best-in-class organisations tackle this issue.

Aftermarket Solutions Limited works within sales and profit development, strategic planning, the effective use of working capital, benchmarking and staff development. Our emphasis is on parts but within the context of understanding the whole after sales process and how service generates parts profits. We offer business solutions to vehicle manufacturers, franchised dealers and independents. The real challenge is to make the right return on investment: lowest costs, smallest investment, biggest profit and still offer excellent customer service.

Aftermarket Solutions Ltd welcome any questions that you have about our Business Benchmarking or if you want to require information about your order or place one. If you do have any enquiries or request any information about products that we sell then you can get in contact with us by calling on (0)1926 411433 or you can email Aftermarket Solutions Ltd at We will try to get back to you as quickly as possible.

Contact Us

Flecknoe House, Chapel Street, Harbury,
Leamington Spa, Warwickshire CV33 9HT
Tel:+44 (0)1926 614674

7 Old Square, Warwick CV34 4RA
Tel: +44 (0)1926 411433