Aims

Assignments

Associates

Directors

Clients

Endorsements

Publications

• Strategic planning – aftersales
• Profit development
• Benchmarking
• KPI monitoring
• Stock Management
• Staff development – marketing, business management, stock management, financial skills, selling skills, written communications (customer care staff), customer service and upselling (aftersales)
• Profit Modelling
• Trade parts marketing and development
• Market studies
• Business planning
• Parts Director
• Franchise change
• Bodyshop profit improvements
• Parts availability improvements throughout a network
• Expert witness
• Property acquisition and development
• Automotive Fellowship